5/46 Sandringham Avenue, Thornton, NSW, 2322
Contact us: 02 4044 1125 1-4 DAYS DELIVERY
CODE: 15tsoftshapair
100% ORIGINAL AND QUALITY
12 MONTHS GUARANTEE
- Description
- Shipping and Refund
A SAFER ALTERNATIVE
Rockarmor's 15,000kg soft shackle is manufactured from high strength, braided rope which replaces your
traditional steel bow shackle making way for safer recoveries.
Minimum Breaking Strength: 15,000kg
Test Report Number: WS145757
Test Equipment: 50T Universal testing machine (A1203, calibration cert N2221-X-6), two eyelets.
Test Setup: Samples were loaded into the test machine using two eyelets (refer to figure 2).
Samples were then pulled at a rate of 10mm/min until failure.
All testings are carried in Australia
Return Policy
1. Returns
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at sales@rockarmornorthernnsw.com.au with details of the product and the defect. You can send the item you consider defective to:
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.
2. Exchanges
We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at sales@rockarmornorthernnsw.com.au with details of the product and the defect. You can send the item you consider defective to:
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.
3. Shipping
To return the item you purchased, please mail it to:
5/46 Sandringham Avenue, Thornton New South Wales 2322, Australia
Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.
